Exchange & Returns

Product must be unused, unworn, unwashed, undamaged and will be only accepted in the original packaging. Any item that is damaged, soiled or altered is not accepted and shall be sent back to the customer. The customer needs to inform us within 3 business days from the date of receiving the parcel. You can contact us on urbantrailecommerce@gmail.com

We do not offer merchandise Exchange or Return on orders shipped internationally. There might be duties/taxes applicable when you return items to us, so kindly do not ship anything back to us without writing to our customer care. We will not be liable to pay any duties/taxes arising due to return shipment.