Privacy Policy

Urban Trail does not sell or rent your personal information to third parties. While shopping or taking advantage of services available from us, we may ask that you provide personal information. We may collect personal information such as:

  • Your contact information (name, mailing address, phone number, e-mail address).
  • Your billing/shipping information.
  • Your personal preferences and feedback
  • Urban Trail uses the information you provide in order to:
  • Provide customer services.
  • Offer new products and services.
  • Improve the effectiveness of our web site, our marketing endeavours, services and offers.
  • Perform other business activities.
  • Urban Trail may share your personal information with third parties to perform services on our behalf such as:
  • Fulfilling our customers’ orders
  • Sending our marketing communications,
  • Delivering packages,
  • Conducting research, analysis or administering surveys,
  • Sending regular mail and e-mail on behalf of us,
  • Processing payments.

The third parties with whom Urban Trail conducts business are only authorized to use your information to perform the service for which they were hired. As part of our agreement with them, they are required to follow the privacy guidelines we provide them and to take reasonable measures to ensure your personal information is secure.

From time to time, Urban Trail may be required to share personal information in response to a valid court order, subpoena, government investigation, or as otherwise required by law. We also reserve the right to report to law enforcement agencies any activities that we, in good faith, believe to be unlawful. We may share certain personal information when we believe that such release is reasonably necessary to protect the rights, property and safety of others and ourselves. We may also transfer personal information in the event of a corporate sale, merger, acquisition, dissolution or similar event.

Urban Trail is an opt-out organization. Once we receive your information, we may send you marketing communications that contain valuable offer, promotions and other content. You always have the ability to opt-in or opt-out of receiving future marketing communications from us.